Westport Property - Dundee

How Much Do Letting Agents Charge to Manage a Property?

11 Jun 2024

If you are a landlord renting out a property, you may be considering hiring a letting agent to manage your property and tenants. Understanding the costs associated with hiring a letting agent is crucial for landlords aiming to maximise their rental property investments. Letting agents offer various services that can take a lot of the hassle out of being a landlord, but their fees can vary widely based on the level of service provided.

Failing to understand these fees upfront can lead to unexpected costs that eat into your rental income. As a landlord, you need to carefully evaluate letting agent fees against your own time, experience, and ability to self-manage the property.

In this blog post, we will explore the different types of fees letting agents charge, helping landlords make informed decisions about property management and ensuring they get the best value for their money. We’ll also provide tips on reducing fees, evaluating agencies, and deciding if you should use a letting agent at all. By understanding these fees, landlords can make informed decisions that maximise the profitability of their rental business.

Letting Agent Fees Overview

Letting agent fees are the charges landlords pay for the services provided by letting agents in managing their rental properties. When considering the use of a letting agent to manage your rental property, it’s essential to understand the various fees associated with their services. Letting agent fees can differ significantly based on the scope of services provided, and these costs can impact your rental income and overall profitability. Understanding the different types of letting agent fees is important for landlords to budget accurately and make informed decisions about which services are needed.

Letting agents typically charge for their services in one of three main categories. Each service type comes with its own set of fees and levels of involvement, providing different benefits depending on your specific needs as a landlord. Here are the three different types of services explained below:

Let Only Service

A Let Only Service is ideal for landlords who prefer to manage their property themselves but need assistance with finding and securing tenants. The main tasks involved in a Let Only Service include:

  • Rental Assessment: Determining the appropriate rental price for your property.
  • Advertising: Creating and posting rental listings on platforms like Rightmove and Zoopla.
  • Viewings: Conducting property viewings for potential tenants.
  • Tenant Referencing: Performing background and credit checks on prospective tenants.
  • Tenancy Agreement: Drafting and providing a legally binding tenancy agreement.
  • Initial Payments: Collecting the first month’s rent and deposit and setting up any necessary direct debits.
  • Utility Notifications: Informing utility providers of the tenant’s details and meter readings at check-in.

Typically, letting agents charge a one-time fee for this service, often equivalent to one month’s rent.

Rent Collection Service

The Rent Collection Service is suitable for landlords who can handle property maintenance but prefer to outsource the rent collection process. This service includes:

  • Rent Collection: Collecting monthly rent from tenants and ensuring timely payments.
  • Chasing Arrears: Following up on any late payments and managing arrears.
  • Financial Reporting: Providing regular statements and financial reports on rental income.

The fee for this service is usually a percentage of the monthly rent, ranging from 5% to 10%.

Full Property Management Service

A Full Property Management Service is comprehensive, covering all aspects of managing a rental property. This service is ideal for landlords who want a hands-off approach. It typically includes:

  • Tenant Finding:  Letting agent will handle advertising the property, conducting viewings, tenant screening, and drafting tenancy agreements.
  • Rent Collection: The letting agent will handle the collection of monthly rent payments from tenants.
  • Property Maintenance: Arranging and overseeing repairs and maintenance.
  • Inspections: Conducting regular property inspections to ensure it is being well-maintained.
  • Legal Compliance: Ensuring the property complies with all relevant regulations and safety standards.
  • Tenant Communication: Handling all communications with tenants, including disputes and issues.

The fee for a Full Property Management Service is typically higher, ranging from 10% to 15% of the monthly rent, reflecting the extensive support provided.

Read More: What Does a Property Management Company Do?

Different Letting Agent Services in Detail And Their Fees

Tenant Find FeesAdvertising, screening tenants, handling applications£200 – £500
Tenant Referencing FeesBackground checks, credit checks, verifying employment and income£50 – £150
Management FeesMonthly fee based on rent, covers various management tasks8% – 15%
Renewal FeesAdministrative tasks for renewing tenancy agreements£60 – £200
Inventory FeesDetailed property condition report at start and end of tenancy£100 – £300
Gardens Maintenance FeeMaintenance of outdoor areas like lawn mowing, hedge trimmingFixed or Annual
End of Tenancy CleaningProfessional cleaning to prepare property for next tenants£100 – £400

Factors That Influence Letting Agent Fees

While average letting agent fees provide a general guideline, several factors can significantly impact the actual fees charged by individual agents. Understanding these factors can help landlords make more informed decisions when selecting a letting agent and negotiating fees. Here are some key factors that influence letting agent fees:

Location (Urban vs. Rural areas)

The location of the rental property plays a significant role in determining letting agent fees. Urban areas, especially major cities and towns, tend to have higher fees due to the higher demand for rental properties and the increased cost of living and operating expenses. Conversely, letting agents in rural or suburban areas may charge lower fees to remain competitive.

Type of Property (Residential, Commercial, Single-Family, Multi-Unit)

The type of property being managed can also influence letting agent fees. Residential properties, particularly single-family homes, may have lower fees compared to commercial properties or multi-unit residential buildings, which often require more complex management and maintenance.

Services Included in The Package

The scope of services offered by the letting agent is a crucial factor in determining fees. A basic tenant-finding service will typically have lower fees compared to a comprehensive property management package that includes rent collection, maintenance coordination, and tenant communication.

Experience and Reputation of The Letting Agent

Established letting agents with a strong reputation and extensive experience in the local market may command higher fees compared to newer or less experienced agencies. Landlords may be willing to pay a premium for the expertise and proven track record of reputable letting agents.

Competitiveness of The Local Market

The level of competition among letting agents in a particular area can influence the fees they charge. In areas with a high concentration of letting agents vying for landlord clients, fees may be more competitive. Conversely, in areas with fewer letting agents, they may have more leverage to charge higher fees.

Other factors that can impact letting agent fees include the size and condition of the property, the length of the tenancy, and any additional services requested by the landlord, such as inventory management or property inspections.

Read more: Commercial Property Investment Explained

Additional Charges and Hidden Costs

While letting agents typically provide a breakdown of their core service fees, it’s important for landlords to be aware of potential additional charges and hidden costs that could arise. Here are some common additional charges and hidden costs that landlords should watch out for:

Maintenance and Repair Fees

Many letting agents charge additional fees for coordinating and overseeing maintenance and repair work on the rental property. These fees can be a percentage of the total cost of the work or a fixed fee per job. It’s essential to clarify whether maintenance and repair costs are included in the core management fees or charged separately.

Advertising and Marketing Fees

When engaging a letting agent for tenant-finding services, landlords may be charged additional fees for advertising and marketing the property. These fees can cover the cost of professional photography, listing fees on property portals, and other promotional activities.

Eviction Fees

In the event that a tenant needs to be evicted from the property, letting agents may charge a separate eviction fee to cover the legal and administrative costs associated with the process. These fees can be substantial and should be understood upfront.

Utility Management Fees

Some letting agents offer utility management services, which involve handling the transfer of utility accounts between tenants and managing utility billing. These services often come with additional fees, either as a fixed charge or a percentage of the utility bills.

Inspection Fees

While regular property inspections are typically included in a full property management service, letting agents may charge additional fees for more frequent or specialised inspections, such as mid-term or move-out inspections.

Other potential additional charges and hidden costs can include:

  • Fees for renewing tenancy agreements
  • Fees for processing rent increases
  • Charges for key cutting or lock changes
  • Fees for serving legal notices or handling disputes


As a landlord, it is important to understand the fees associated with hiring a letting agent. The fees can vary significantly based on the level of service provided like tenant-finding services, full property management packages, location, property type, and the agent’s experience and reputation.  It is essential to carefully evaluate your specific needs and weigh the costs against the potential benefits of outsourcing property management tasks. While letting agent fees may seem like an added expense, they can ultimately save you time, stress, and potential legal issues in the long run.

When selecting a letting agent, it is important to request a comprehensive breakdown of their fees and services, don’t hesitate to ask for clarification on any additional charges. If you’re a landlord in the local area (Dundee), and searching for a trusted letting agent,  consider working with Westport Property. We are a family-owned and trusted letting agent with a strong reputation for excellent customer service and efficient delivery as a motivated team of professionals.

Contact us for your own success story

Author Image
  • Adam Hutcheson
  • Meet Adam, a proud native of Dundee with over 20 years of extensive experience in the local property market. Following his tenure with national chartered surveying firms, he founded Westport Property in 2012. Specialising in all aspects of residential and commercial property, Adam holds full MRICS membership with the Royal Institution of Chartered Surveyors, alongside a CIH Level 3 certificate in Housing Practice.