The Referencing Checklist: What Letting Agents Look For Before Renting

Finding the right tenant isn’t just about filling a vacancy— it’s actually about assuring a trouble-free, reliable tenancy. That’s exactly why tenant referencing can be a real game-changer for every landlord and letting agent. It helps landlords and letting agents get a clear picture of who they’re renting to, reducing the risk of late payments, property damage, or difficult evictions. A thorough referencing checklist can spot potential red flags early, giving you the confidence to make the right decision before handing over the keys.

But if you’re unsure what to look for, it’s easy to overlook potential warning signs. In this guide, we’ll walk you through the key steps of tenant referencing for renting so you can confidently choose the right occupant for your property.

What is Tenant Referencing?

Tenant referencing refers to the process of background and credential checks of a potential tenant before approving them for a rental property. It’s a key part of the tenant selection process, providing landlords with the information they need to assess whether the tenant is reliable, financially stable, and responsible.

Importance of Tenant Referencing: 

• Verify Tenant Credentials: Ensuring that tenants are trustworthy and financially stable is essential before allowing them to move in.
• Protect Your Investment: Choosing the right tenant helps ensure consistent rent payments and proper property maintenance.
• Reassure Responsible Tenants: A solid verification process demonstrates professionalism, giving responsible tenants confidence that they’re dealing with a reputable landlord or agency.
• Assist in Setting Appropriate Rent: Tenant verification helps landlords determine fair rental pricing.

Before starting any checks, landlords must ensure compliance with data protection regulations, such as GDPR (General Data Protection Regulation). Additionally, if a tenant causes significant damage to the property, having a thorough referencing process in place can help support insurance claims and safeguard the landlord’s interests.

What Checks Do Letting Agents Do When Referencing?

When you apply for a rental property in Scotland, letting agents run a few checks to make sure you’re a good fit as a tenant. These usually include:

1. Credit Checks

Letting agents conduct credit checks to assess your financial reliability and ability to pay rent consistently. They review factors like your payment history, outstanding debts or County Court Judgments (CCJs), bankruptcy records, and overall credit score.

A CCJ indicates prior payment defaults, while bankruptcy signals financial instability. Your credit score plays a key role in approval:

• Good score (700+): Typically indicates you’re likely to be approved without issues.
• Fair score (600–699): This may require additional verification or a guarantor.
• Poor score (under 600): Need a guarantor or a higher deposit.

Having a low score doesn’t disqualify you automatically but can make approval more difficult to obtain unless other aspects of your application are solid. But in Scotland, tenant referencing fees are not allowed, so there is no charge for credit checks. Letting agents still assess your credit, but they can’t charge you for these checks under Scottish law.

2. Employment and Income Verification

Letting agents verify the tenant’s income to ensure you can afford the rent. They typically expect your gross monthly income (before tax) to be at least 2.5 to 3 times the monthly rent. To assess your financial stability, letting agents will check:

• Employment Status: Whether you are full-time, part-time, or self-employed.
• Monthly or Annual Income: The amount you earn regularly to ensure it meets the required income threshold.
• Stability of Employment: The security and duration of your employment to verify the long-term financial stability.

If you’re self-employed, you need to provide additional documents to rent, such as payslips, employment contracts, or accountant statements.

3. Previous Landlord References

A reference from a previous landlord is crucial as it provides insights into a tenant’s rental history. The letting agents can look at:

• Payment punctuality: Whether rent was consistently paid on time.
• Property maintenance: How well the tenant took care of the property.
• Past disputes or issues: Any issues, such as late payments or complaints, that may have arisen during the tenancy.

For first-time renters, it is generally required to provide a character reference from someone who can speak of your reliability and credibility, such as an employer or mentor.

4. Identification and Proof of Address

Letting agents require tenants to confirm their identity and current address by providing documents such as:

• Two forms of ID, one of which must be a passport or driving license with a clear photograph, to verify their identity. 
• Tenants need to supply a recent utility bill, council tax bill, or bank statement (dated within the last two months) to confirm their current residential evidence.. 

These documents help agents verify the accuracy of the information provided and ensure that the tenant is who they claim to be.

5. Right to Rent Checks (Optional in Scotland)

Anybody renting a property must undergo Right to Rent checks. Landlords have to assure themselves that an applicant has been given the lawful right to rent in the UK. This check does not apply in Scotland; however, a landlord may still ask for identification documents, such as a passport or residency permit, to verify your identity.

6. Affordability Assessment

The affordability assessment is a key part of the tenant referencing process. Generally, your gross annual income should be 2.5 to 3 times the annual rent to ensure you can comfortably afford the rent. 

If a tenant does not meet this requirement, they may need a guarantor who meets the affordability criteria.

7. Guarantor Checks (If Required)

If a tenant doesn’t meet affordability or credit score requirements, a guarantor may be needed. The guarantor is legally responsible for covering the rent if the tenant is unable to pay.  Guarantor checks typically involve verifying: 

• Credit history: The guarantor must be financially stable and must possess good credit work.
• Employment and income: The guarantor’s income must also meet the affordability criteria. 
• Residency status: The guarantor must be a resident of the UK.

If a guarantor is required, the agent runs the same checks on them as they would for a Tenant.

8. Tenant Fraud Checks

Finally, to protect against fraud, let agents verify the information you provide (including personal details, identification, and financial documents) by cross-checking with fraud databases or other reliable sources. This ensures your documents are legitimate and that you’re not attempting to rent under pretences, safeguarding both landlords and tenants from risks like identity theft.

How to Improve Your Chances of Passing Referencing

As a tenant, here are some ways you can enhance your chances of passing referencing:

• Be Honest: Providing accurate information helps avoid delays or rejections.
• Check your credit score: Ensure that your credit history is not poor before application.
• Prepare Financial Documents: Have payslips, employment contracts, and bank statements ready.
• Good landlord reference: Make sure to pay your rent on time, and have a good rental history.
• Get a Guarantor Ready: If you’re unsure about meeting affordability requirements, consider having a guarantor lined up.

How long do Referencing Checks Take in UK?

The time it takes for referencing checks in Scotland, UK can vary depending on several factors, including the referencing agency, the complexity of the applicant’s history, and the responsiveness of previous landlords, employers, or other referees. Here’s a general breakdown:

1. Standard Referencing Checks: Typically take 3 to 5 working days, covering employment and income verification, rental history verification, and credit checks.
2. Delays: If the process is complicated, such as difficulty contacting referees, discrepancies in information, or additional checks required (e.g., overseas references), it can take 7 to 10 working days or longer.
3. Enhanced Checks: For more detailed checks, such as those required for high-value tenancies or specific industries, it may take up to 2 weeks.
4. Tenant Referencing: For rental properties, landlords or letting agents often aim to complete referencing within 5 to 7 working days, but this can extend if additional documentation is needed.

Conclusion

In conclusion, tenant referencing plays a vital role in fostering successful and secure tenancies by ensuring that both landlords and tenants are well-protected. Letting agents in Scotland conduct credit history checks, verify employment status, check affordability, and contact previous landlords to confirm a tenant’s capability of maintaining a tenancy. They also protect tenants from unfair charges and discrimination in letting properties, ensuring the rental process is fair and transparent.

Knowing these checks and preparing the necessary documentation in advance can help tenants set realistic expectations and improve their chances of securing their ideal rental property easily. This proactive approach enhances the rental experience and contributes to a positive and harmonious landlord-tenant relationship.